Shipping policy

Shipping Policy

At Organic Green Roots, we are committed to delivering your order efficiently and securely. Please review the following shipping details before placing your order.

Shipping Methods & Delivery Time

We offer USPS Ground and Priority Shipping for all orders within the United States. Estimated delivery times:

Standard (Ground) Shipping: 2–5 business days
Priority Shipping: 1–3 business days

Delivery times may vary based on location, weather conditions, and carrier delays beyond our control.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays).
Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed, you will receive a confirmation email with your shipping details.

Shipping Rates

Shipping rates are calculated based on current USPS rates and will be displayed at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided link or directly on the USPS website.

Lost or Damaged Shipments

We take great care to ensure that your order is securely packed. However, if your package is lost or arrives damaged, please contact us at [contact@organicgreenroots.com] as soon as possible. We will work with you to resolve the issue.

Change of Shipping Address

If you need to update your shipping address, please contact us before your order ships. Once an order has been shipped, we are unable to modify the shipping address.